Our team is standing by to answer any questions you may have. Please take a look at some of our most common questions about in-home care services and how we operate.
Have more questions? Give us a call and we can provide a free in-home consultation.
We will have our R.N. Clinician meet with you and/or family members to do a thorough assessment of your needs and develop a plan of care with your assistance.
Our office hours are 8:00 am -5:00 pm Monday through Friday. After hours, members of our staff are available 24 hours a day, 7 days a week.
Private Long Term Care policies and private pay.
The cost is dependent on the type of service needed and the frequency of the visits. Home Care Services is more cost effective to the consumer than the other services for living in other facilities; i.e. Assisted Living, Personal Care and Nursing Home.
An hourly assignment can be whatever is requested by the client; for example, 8:00 am – 5:00 pm, 10:00 am to 2:00 pm or even 8:00 am – 10:00 am. We can configure assignments to meet any need. However, sometimes a client needs someone with them all day and night. This is called a “Live-in” assignment. The aide actually stays in the client’s home and sleeps in the evening. The aide will get up at night to look in on the client or to assist with trips to the bathroom.
In order to provide Live-in care, there must be a place for the aide to sleep and the client cannot get up too many times during the night.
(If the client does not sleep through the night and requires constant supervision, then it is necessary to provide 24 hour shift coverage which is typically done with two 12 hour shifts).
All caregivers are paid by Stedfast Home Care, satisfying any taxes and obligations to the government.
The frequency of your visits are determined by your individualized needs.
All of our caregivers go through a rigorous hiring process and are all licensed and/or certified. Our caregivers are supervised by our highly-trained, professional staff through continuous communication and supervisory visits.
You have decided to remain independent and want to stay in your present living environment. Home Care Services will allow you to do this and provide the level of assistance you need to be safe and successful. Our staff is well-trained and committed to meeting your goals. Your service and care is under the direction of an Experienced Nurse, that will keep all parties well informed of your care.
There will be constant communication and a formal service interview that will be done at least quarterly. Client satisfaction surveys will be done as well. We encourage all types of feedback from our consumer in order to ensure we deliver quality care and service.
The state of Georgia requires that clients sign several forms or contracts. Our contracts do not obligate you to receive care for any period of time, nor do we ever require a deposit.
If your mother is having a problem controlling her blood sugar and has seen her doctor recently, you may want to call her doctor for a script for home health services for diabetes management. We will also make recommendations to you/family for higher level of care and treatment, and assist with that transfer. Our staff is trained to observe and report immediately when there is a change in you/your family member condition.
Our employees are insured for workers compensation, unemployment, liability, and they are bonded for acts of dishonesty.
All of our employees are licensed and insured which covers the event of any injury in the client’s home.
Although we are confident that you will be pleased with our services, in the event that you are not happy with one of our aides you have the option to request another aide to provide services for you.
In the event of a serious medical emergency, the patient should be taken to the hospital emergency room. Stedfast Home Care does not operate as an emergency service; therefore, valuable time may be lost by contacting the Agency for a serious emergency such as a diabetic coma, severe chest pain, unconsciousness, etc.
Once care is started, Steadfast Home Care will develop a Plan of Care for your needs. Stedfast Home Care involves key professionals, staff members, and you, the patient, in developing your individual plan of care, which is based upon admission information, your physician’s specific medication and treatment orders, our observations, and your personal wishes. The plan of care is designed to increase your ability to care for yourself.
The plan of care may include the following interventions and goals:
The plan of care is reviewed and updated as needed, based on your changing needs. Medical information will be provided to assist you in participating in your plan of care.
There must be a willing, able, and available caregiver to be responsible for your care between agency visits. This person can be you, a family member, a friend, or a paid caregiver.
Our patients' individual needs are carefully assessed, understood and met through the selective assignment of qualified, trustworthy and compassionate members of our team. Our Home Care Services help seniors and individuals maintain their independence.
